By: Jennifer Ward
Every day we meet a lot of various types of people. But handling different types of nurses at work can be a daunting task. It can be very frustrating working with lazy, difficult co-workers who don’t pull their weight. If you have been in this profession for any length of time, you know who I am talking about. Here are three types of co-workers that drive me nuts:
The Off-Duty Charge Nurse
This is the charge nurse who browses the Internet or reads a magazine while you are working. It can be frustrating trying to complain to management about this, and the only thing you can really do to protect yourself and your patients is to document that you have made him or her aware. If a situation is emergent, inform the house supervisor. If you are too overwhelmed with your demands, ask a co-worker for help. This doesn’t mean that you are incompetent. It just means that you are having “one of those days” and you will repay the favor when they have “one of those days.”
This is my least favorite. Every nursing unit has one. They express their complaints about everything: their assignment, the nurse aides, the patients, the weather…anything and everything. I usually try to change the subject and not give in to their complaining, or I just distance myself from them.
The Constant Talker
This is the nurse who is incapable of being silent and focusing on the job at hand. No matter what you are doing or how busy you are, they will insist on telling you all of their history and personal information. There are a few things you can do:
- Avoid making eye contact. Keep doing whatever you were doing; just answer with, ”Uh-huh.”
- Move to another area. Especially if you are charting, move to a quiet room so that you document effectively without interruption.
- Ask, “Are you already done with your charting?” Sometimes dropping these sorts of hints helps clue them in to stop chatting and to get moving.
- Let’s face it, none of us are perfect, but in order to create a more positive nursing work environment that runs smoothly, these tips can be helpful:
- Stay positive.
- Avoid gossip, and avoid being a “tattle tale!
- Keep complaints to a minimum.
- Be supportive of new staff to establish productive and successful nursing unit.
- Help out nurse aides whenever possible. This demonstrates teamwork.
- Help out overwhelmed co-workers.
- Offer compliments followed by constructive criticism.
- Acknowledge a job well done-show or tell them that you appreciate them and their performance.
- Make an effort to get to know staff. Simply ask if they had a nice weekend or invite a newbie out to lunch.
- Never criticize or punish in public. If someone deserves criticism or being punished, do so in private or with only another manager present. Also document the discussion and the outcome. Properly address mistakes to build teamwork in nursing.
Creating a work environment with positive energy can be challenging. After all, there are many different personalities that make up our workforce. Properly dealing with different types of nurses will help you gain respect and increase you work satisfaction. Do you have co-workers who drive you nuts? How do you handle them?